Bookkeeping Clean Up & Catch Up Service

• Catch-Up means you’re behind — the transactions in your books haven’t been entered or only partially entered or reconciled.
• Clean-Up means the books exist but are messy, inaccurate, full of duplicated/missing transactions, mis-categorized entries.

Many projects include a bit of both, which is taken into account with the package pricing. I’ll review your file first and confirm exactly what’s needed before any work begins.

Not at all — I specialize in the tough ones!

As long as you have access to your statements, I can rebuild an accurate set of books from scratch. Most clients are surprised at how efficiently a messy file can be untangled once there’s a structured process and clear checkpoints in place.

This is a no-judgment space. Honestly, I’ve seen it all. My goal is to help you feel relieved and confident again, not embarrassed. Whether you’re one month or three years behind, this is a fresh start, not a lecture.

• QuickBooks Online
• Xero
• Wave Accounting
• Sage Business Cloud / Sage Accounting
• Excel / spreadsheets systems
• Other — please inquire

1. Pay a 10% non-refundable deposit
2. Onboarding
   • Complete intake form — you’ll complete a short onboarding form to collect details about your business
   • Sign contract — we sign an agreement defining the scope of work (engagement letter)
   • Onboarding meeting — review your intake form for priorities, timeline, and what’s needed to get started
   • Access — you provide all necessary access (CRA, QBO, etc)
   • Documents — we will provide you with a list of all required documents (preferably electronic—PDF and CSV
3. Deposit #2 (65%)
4. Project kickoff — turnaround timeline begins at this point and we’ll confirm the anticipated completion date
5. Clean Up/Catch Up — setup review, data entry, reconciliation, data review, year end prep
6. Follow-up — you’ll receive notes about any missing items and red flags
7. Balance payment (25%)
8. Optional Final 1-on-1 review — recommended
9. Hand-off
   • You have a complete reconciled QuickBooks Online file
   • Year-end package sent to you and/or your accountant (based on your instructions)

The standard turnaround time is 4 weeks from the date all access and documents are received. 

This ensures your file gets the full attention it deserves without delays waiting on missing pieces and communicating back and forth. I’ll confirm the official start date / anticipated completion date once your setup and document checklist are complete.

If you choose the Rush option, I guarantee a two-week delivery, based on when all documents are received.

Complex or multi-year projects may take longer, but I’ll always work with you and keep you advised on progress.

That’s common! I’ll flag what’s missing so you know exactly what’s needed to complete your file.

In many cases, I can reconcile accounts with available bank data and mark any items for your accountant to review later. Sometimes we have to just go with what we have and let the accountant decide what to do next.

No problem. I can coordinate with your accountant at any stage, ensuring they understand what’s being completed, file status and what’s pending. This helps streamline your year-end process in your accountant’s system and saves both of you time.. It also allows the accountant to make informed decisions.

For questions arising after handoff, I can communicate with the accountant and answer any questions they may have.

Because this service is online, involves an in-depth review, setup/corrections, data entry and reconciliation, document management, and more, payments are non-refundable once we’ve begun.

Service is broken down into a three-part payment schedule (see “How does it work?” FAQ item above).

Non payment of any portion will result in a halt on all work, thereby impacting expected turnaround timeline and delivery.